Cookie Settings

Manage how Gatespark Learning Hub uses cookies on your device

Contents

  1. What Are Cookies
  2. Your Preferences
  3. Essential Cookies
  4. Functional Cookies
  5. Analytics Cookies
  6. Marketing Cookies
  7. Third-Party Cookies
  8. Browser Controls
  9. Cookie Reference List
  10. Policy Changes
  11. Contact Us
Effective: January 1, 2026 Last updated: July 2026

What Are Cookies?

Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information to website operators.

Cookies set by the website owner (in this case, Gatespark Learning Hub) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g. analytics, advertising, and interactive content).

We may also use similar tracking technologies like web beacons, pixel tags, and local storage objects that work in a similar way to cookies. When we refer to "cookies" in this policy, we include these similar technologies.

Your Cookie Preferences

You can choose which categories of cookies you allow. Essential cookies are always active because they are required for the site to function. You can turn off other categories at any time using the controls below. Your preferences are saved on your device.

Essential Cookies Always On

These cookies are strictly necessary for the website to function and cannot be switched off. They are usually only set in response to actions you take — such as logging in, filling out forms, or setting your privacy preferences. You can set your browser to block these cookies, but some parts of the site will not then work.

  • Authentication and session management
  • Security tokens to prevent cross-site request forgery (CSRF)
  • Cookie consent preference storage
  • Load balancing and server routing
Functional Cookies Optional

These cookies allow the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you disable these cookies, some or all of these services may not function properly.

  • Remembering your language and display preferences
  • Saving your dark/light mode selection
  • Remembering your progress within a lesson session
  • Autosaving form data to prevent accidental loss
  • Video player settings (volume, playback speed, quality)
Analytics Cookies Optional

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular, and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

  • Page view counts and user flow analysis (Google Analytics)
  • Course completion and engagement metrics
  • Error and performance monitoring
  • A/B testing to improve the user experience
Marketing Cookies Optional

These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal information but are based on uniquely identifying your browser and device. If you disable these cookies, you will experience less targeted advertising.

  • Retargeting and remarketing on social media platforms
  • Conversion tracking for advertising campaigns
  • Interest-based advertising personalisation
Your preferences have been saved.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service and to deliver advertisements on and through the Service. These third parties may use cookies, web beacons, and other tracking technologies to collect information about your use of our Platform and other websites. This information may be used to, among other things, analyse and track data, determine the popularity of certain content, and understand online activity.

Third-party services that may place cookies include:

  • Google Analytics — usage analytics (privacy policy: google.com/policies/privacy)
  • Google Fonts — font delivery (may log IP on font load)
  • Supabase — authentication and data services
  • Stripe — payment processing (only on checkout pages)

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options" or "Preferences" menu of your browser. You can set your browser to:

  • Notify you when you receive a cookie
  • Accept cookies only from websites you choose
  • Block all cookies
  • Delete cookies when you close your browser

Note that disabling certain cookies may affect the functionality of our website. If you disable essential cookies, you will not be able to log in or use core features of the Platform.

Links to cookie settings for popular browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

Cookie Reference List

The following table lists the specific cookies we set and their purpose:

Cookie Name Category Purpose Expiry
sb-access-tokenEssentialSupabase authentication session token1 hour
sb-refresh-tokenEssentialSupabase token refresh credential60 days
gh_cookie_consentEssentialStores your cookie preference choices1 year
gh_themeFunctionalSaves dark/light mode preference1 year
gh_langFunctionalSaves your language preference1 year
gh_player_prefsFunctionalVideo player settings (speed, quality, volume)6 months
_gaAnalyticsGoogle Analytics — distinguishes unique users2 years
_ga_*AnalyticsGoogle Analytics — session and campaign tracking2 years
_gidAnalyticsGoogle Analytics — identifies user session24 hours
__stripe_midEssentialStripe fraud prevention on checkout pages1 year
__stripe_sidEssentialStripe session identifier on checkout pages30 minutes

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or by sending you an email. We encourage you to review this page periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies or other tracking technologies, please contact us:

Privacy Officer — Gatespark Learning Hub

Email: privacy@gatesparkhub.com

Address: Mutungo Zone 3, Kampala City, Uganda